Terms and Conditions

Read the following terms and conditions before placing an auto part repair order with My Auto Solutions in Buford, Georgia.

Repairs

All defective car parts are repaired by our highly trained and certified technicians, and we offer a 100% satisfaction guarantee. If you are unsatisfied with our auto repair services, the staff at My Auto Solutions will gladly refund all money paid to us. By placing an order with us, you agree to not pursue any action—legal or personal—demanding any sum that is greater than the monies paid to us for service.

If you sent a package to My Auto Solutions in Buford, Georgia using our mail-in service option, we are not responsible for any missing items that were shipped to us. This includes screws, bolts, nuts, plugs, etc. In addition, all items sent to us or brought into our Buford store must pass an initial acceptance test upon receipt, during which our highly qualified technicians will carefully evaluate and document the condition of the auto part.

Liability & Safety

My Auto Solutions is not responsible for the cost of any third party services, including shipping, mechanical work, diagnostics, or installations. In addition, our Buford workshop cannot be held liable for any situations that may cause personal injury, additional costs, or death. As the customer, you assume all responsibility associated with the removal, installation, and usage of a remanufactured item.

Proper maintenance and repair procedures are important to the reliable function of all motor vehicles and the safety of any occupants, and are not the responsibility of My Auto Solutions in Buford, GA. When operating on any vehicle or performing repairs, standard safety procedures, such as the use of proper tools and equipment, are required.

Communications

Any communication that occurs between you, the customer, and My Auto Solutions, is the property of My Auto Solutions. Communication includes, but is not limited to, e-mail, fax, images or photos, phone, and direct verbal conversation. My Auto Solutions uses information conveyed by these means to help with the repair process.

Privacy

As a customer of My Auto Solutions in Buford, Georgia, you should be aware that our workshop may collect personally identifiable pieces of information, including your name, phone number, email address, and home address. In addition, we may also collect your credit card information and billing address when you provide us with that specific information.
The My Auto Solutions web site uses third party services to gather anonymous statistics regarding online traffic, including cookies and web beacons. In addition, My Auto Solutions and any related third party providers may use transparent GIF files, or pixels, for the purpose of site management and tracking.

Contact My Auto Solutions

If you have questions about any of the items listed in these terms and conditions, please contact My Auto Solutions in Buford, Georgia via phone at 678-228-8422, or by filling out our contact form.